To comply with App Store guidelines, we have implemented the following process for users who wish to delete their account:
1. Initiate the Request:
- To delete your account, please send an email with the registered account to techonthetrail@gmail.com with the subject line “Account Deletion Request”and include the following information:
2. Confirmation and Processing Time:
- Once we receive your email, our support team will confirm your request within 24 hours.
- The account deletion process will be completed within 7 days from the confirmation date.
3. Data Removal:
- As part of the account deletion process:
- All unredeemed survey points or rewards associated with your account will be forfeited.
- All personal information, including account data and survey responses, will be permanently removed from our servers.
4. Final Notification:
- Upon successful deletion of your account, you will receive a confirmation email notifying you that your account and associated data have been removed.
Important Notes:
Account deletion is irreversible. Once completed, your data cannot be recovered. If you have any questions or concerns during the process, please contact our support team at techonthetrail@gmail.com.